Last updated: 13.02.2025

By accessing the website www.LaptopRepairsGalati.ro, you agree to the privacy policy described below regarding the processing and protection of your personal data. We are committed to respecting data privacy and ensuring its protection according to applicable legal regulations, including Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR), as well as Law no. 190/2018 regarding the measures for implementing GDPR.

1. Collection of Personal Data

We collect the personal information you voluntarily provide, such as:

• Contact forms
• Online orders
• Newsletter subscription

The collected data may include: first and last name, email address, phone number, delivery address, IP address, and other relevant information.

2. Purpose of Data Processing

The personal data collected is used for:

• Processing orders and delivering requested services
• Communicating with users for support or additional information
• Sending promotional offers and updates, only with the user’s consent
• Improving the website experience

3. Legal Basis for Data Processing

The data processing is based on the following legal grounds:

• User consent
• Contract performance
• Compliance with legal obligations

4. Data Storage and Security

Personal data is stored on secure servers (Google and Amazon), and the necessary technical and organizational measures to protect it are implemented according to the best practices in the field. Access to personal data is restricted and is only granted for the purposes specified above.

5. User Rights

In accordance with GDPR, you have the following rights regarding your personal data:

• The right to access your personal data
• The right to request rectification or deletion of personal data
• The right to restrict data processing
• The right to data portability
• The right to object to data processing

To exercise these rights, you can contact us at the following email addresses: contact@reparatiilaptopurigalati.ro or office@wowservice.ro.

6. Sharing Data with Third Parties

Your personal data will not be shared with third parties, except in the following situations:

• IT service providers for website maintenance
• Public authorities, in accordance with legal obligations

7. Use of Cookies

This website uses cookies to enhance the user experience. More details on cookie usage can be found in the Cookie Policy section.

8. Changes to the Privacy Policy

We reserve the right to modify this policy at any time. Any changes will be posted on this page, and the date of the last update will be mentioned at the beginning of the document. We recommend that you periodically check this policy for any updates.

For any additional questions or clarifications, please contact us at contact@reparatiilaptopurigalati.ro or office@wowservice.ro, or by phone at 0746 404 652 / 0759 775 809.

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